- Details
- Written by: jkmangaraj
- Category: Academic Blog
- Hits: 610
- Details
- Written by: jkmangaraj
- Category: Academic Blog
- Hits: 683
India’s hotel business, particularly in star segment, is currently experiencing a business boom. Room occupancies are high, and tariffs have surged, mainly in metro cities, business hubs, and tourist destinations.But this apparent success story masks a growing crisis: a visible deterioration in food quality, service standards, employee morale, and customer satisfaction.
Read more: Star Hotels In India: Booming business and a declining soul
Luxury Hotels and the Culture of Waste
The excessive waste concerning food, water and energy in luxury hotels shows a sad truth. The high spending power of rich and affluent guests creates a culture of careless, unwanted consumption pattern. Let’s have a simple look at the scenario in five-star luxury hotels.